333ok Privacy Policy – Malaysian Member Personal Data Protection

This Privacy Policy explains how 333ok ("us", "Platform", or "333ok.bz") collects, uses, stores, and protects your personal information when you use our services — whether through our website at 333ok.bz or through our official mobile app. By using this platform, you agree to the terms set out in this Privacy Policy.

We understand that your trust is our most valuable asset. That is why we are committed to handling your personal data with full transparency, complying with applicable data protection laws, and never abusing the trust you place in us.

1 Information We Collect

333ok collects personal information only when it is strictly necessary to provide quality services, comply with legal requirements, and ensure platform security. The following are the categories of data we collect:

Data Category	Example Information	Collection Method
Identity Information	Full name, date of birth, identification card number	Account Registration & KYC
Contact Information	Email address, phone number	Account registration
Financial Information	Bank account number, payment method	Deposit & withdrawal process
Technical Data	IP address, device type, web browser, operating system	Automatically during use
Activity Data	Game history, transactions, login records	Automatically during use
KYC Documents	Copies of ID card, passport, proof of address	Manual upload by user

We do not collect sensitive information such as biometric data, medical records, religious beliefs, or political views. If a situation arises where additional data is required, we will request your explicit consent beforehand.

2 How We Use Your Data

The personal information we collect is used solely for legitimate purposes directly related to the operation of the 333ok platform. The primary purposes for data use are as follows:

• Account management: Create and maintain your account, process registration, and verify your identity through KYC.
• Transaction processing: Process deposits, withdrawals, and all financial transactions accurately and securely.
• Platform security: Detect and prevent fraudulent activity, money laundering, and other security threats.
• Customer support: Respond to your enquiries, complaints, and support requests effectively.
• Service improvement: Analyse usage patterns to enhance the user experience and platform functionality.
• Marketing communications: Send promotional information and exclusive offers — only if you have opted in to receive them.
• Legal compliance: Fulfil reporting and compliance obligations required by the relevant authorities.

3 Data Sharing with Third Parties

333ok does not sell, rent, or trade your personal data to any party. However, in certain situations, we may need to share information with the following parties, subject to strict data protection safeguards:

• Payment service provider: To securely process deposit and withdrawal transactions.
• KYC service provider: To verify member identity in compliance with anti-money laundering (AML) requirements.
• Technology service provider: Such as server hosting and analytics services that help us operate the platform.
• Legal authorities: When required by a valid court order or a request from an authority with the appropriate jurisdiction.

All third parties we work with are required to sign data protection agreements and may only use shared information for the specific agreed purposes. They are not permitted to use your data for any other purpose.

4 Security & Data Protection

We continually invest in security infrastructure to ensure your personal data is protected at all times. The security measures we have implemented include:

• 256-bit SSL/TLS encryption for all data communications between users and our servers.
• Passwords are stored using hashing techniques with a unique salt — meaning even our own staff cannot view your password.
• Role-based access control (RBAC) — only staff with a legitimate business need may access members' personal data.
• 24/7 security monitoring to detect any unusual activity.
• Regular data backups to separate data centres with the same level of security.
• Independent security audits conducted periodically by qualified third parties.

5 Cookies, Tracking & Similar Technologies

333ok uses cookies and similar tracking technologies to enhance the user experience, analyze platform traffic, and support certain features. The following are the types of cookies we use:

• Essential cookies: Required for essential platform functions such as login, session management, and security. Cannot be disabled.
• Preference cookies: Store your personal settings such as language and display preferences for a more convenient experience.
• Analytics cookies: Helps us understand how users interact with the platform so we can make targeted improvements.
• Performance cookies: Used to monitor platform stability and speed to ensure a smooth experience.

You can manage or block cookies through your web browser settings. Please note that blocking certain cookies may affect the functionality of some parts of our platform. We do not use cookies for third-party marketing purposes or to track your activity outside the 333ok platform.

6 Your Rights Over Personal Data

As a 333ok member, you have the following rights regarding your personal data. To exercise any of these rights, you may contact our support team through the available channels on the platform:

• Right of Access: You have the right to know what personal data we hold about you and how it is used.
• Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: In certain circumstances, you have the right to request that your personal data be deleted, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
• Right to Data Portability: You may request a copy of your data in a machine-readable format for transfer to another service.
• Right to Withdraw Consent: If you have given consent for certain processing activities (such as marketing communications), you may withdraw it at any time.

We will respond to data rights requests within 30 working days from the date of receiving the request. For more complex cases, this period may be extended and we will notify you accordingly.

7 Child Protection

333ok is a platform exclusively for individuals aged 18 years and above only. We do not intentionally collect or process personal data from underage children or minors. If we find that data has been collected from a minor without our knowledge, we will take immediate action to delete that data and close the relevant account.

If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately so we can take the appropriate action.

8 Privacy Policy Amendments

333ok reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via in-platform notifications or your registered email, at least 14 days before the changes take effect.

Continued use of the 333ok platform following any changes to the Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Effective Date: January 2026  |  Version: 2.4  |  Original language: Bahasa Melayu